Kiara Jones

Kiara Jones possesses extensive experience in customer service and administrative support across various industries. Currently serving as a Tech 2 in Service Assurance at Comcast since November 2018, Kiara demonstrates strong technical skills while managing customer inquiries, troubleshooting issues, and providing billing support to business clients. Previous roles include managing operations as a Campus Hospitality Ambassador at Comcast Technology Center and providing executive administrative assistance at Bohler Engineering and The Bettinger Co., Inc. Kiara's background also includes positions at Villanova University Conference Center, The Grand Apartments, and Hahnemann University Hospital, showcasing a consistent focus on guest services, administrative efficiency, and effective communication. Kiara holds dual Bachelor's degrees in Humanities and Communications from Penn State University.