Savannah Foreman

Savannah Foreman is a skilled Technical Writer at commercetools, where significant achievements include implementing updates that led to an 80% increase in content usage and a 25% reduction in support workload. Prior experience includes a Technical Writing Intern role, focusing on user guides and video tutorials to enhance onboarding efficiency. At the University of North Carolina at Chapel Hill, Savannah served as Website Manager and English Instructor, improving site navigation and creating eLearning content with high student satisfaction ratings. Earlier, Savannah instructed undergraduate writing courses at Texas A&M University, contributing to national resources in First Year Composition. Educational credentials include a Doctoral program in English - Rhetoric and Writing from the University of North Carolina at Chapel Hill, a Master of Arts from Texas A&M University, and a Bachelor's degree from Lamar University.