Vivek Kumar has extensive experience in technical support and IT management, currently serving as Lead Technical Support Specialist at Compugen Inc. since August 2021, previously holding the position of Senior Help Desk Analyst at Bond Brand Loyalty from June 2019 to August 2021, and Service Desk Analyst at the Ontario Ministry of Government and Consumer Services from February 2017 to June 2019. Throughout these roles, Vivek Kumar has demonstrated proficiency in supporting large user bases, managing ticketing systems, and providing technical services across various hardware and software environments. Educational qualifications include an IT Administrator degree from triOS College, a Master's degree in Human Resources Management from the University of Northampton, and a diploma in Electrical, Electronics, and Communications Engineering from Punjab State Board of Technical Education and Industrial Training.
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