Alexandra Vela

Alexandra Vela is an experienced Service Director at Computacenter since September 2016, with a history of leadership roles in service delivery management across several major companies. At Whitbread, from May 2015 to September 2016, Alexandra was responsible for managing the Service Delivery Management Team and ensuring the successful delivery of services while overseeing P&L and vendor performance. Prior experience includes roles as Senior Service Delivery Manager and Customer Service Manager at T-Systems and SCC, respectively, focusing on managed services and customer relationships. Alexandra began the professional career at Computacenter, where foundational skills were established in Change, Release, and Problem Management. Alexandra holds a B.A. Honors in Information Systems & Social Science from the University of the West of England.