ComputerTalk's ice is a native Microsoft Teams contact center solution. It seamlessly integrates advanced IVR and ACD functionality with the omnichannel power of Teams in the contact center. Our software-based, modular architecture creates an easily managed, scalable software solution that can integrate with any business application.
  
Effective communication is the driving force behind success for any organization. ComputerTalk provides organizations with tools to deliver excellent communication experiences across every media channel using ice.
 
ComputerTalk ice allows organizations in all industry verticals to integrate their business applications into their contact center, transforming the way they interact with customers, their own employees, and partners. ice brings together information silos, improving contact center productivity to knowledge-based workers. 

Founded in 1987, ComputerTalk, is headquartered in Toronto, Canada. ComputerTalk is a global provider of enterprise-class Teams native and PBX-agnostic contact center products, cloud hosting services and custom application development. 

ComputerTalk provides products and services to customers in six continents. Our solutions are used by customers in Canada, USA, South America, UK, France, Australia, Israel, Africa, Mexico, Central America, Trinidad and Tobago & Jamaica.

Call Center

Enterprise Software

Telecommunications

Computer Talk Technology Inc.

Mandle Cheung

Jie G.

Blair Ferguson

Laura Simmonds

Jurgen Roediger Mba

Jennifer Sutcliffe

Jean-Nicolas Robitaille

Bernie Lee

Chris Bardon

The Product Development Team at Computer Talk Technology Inc. is responsible for designing, developing, and enhancing the innovative ice contact center solution. This team leverages expertise in software engineering, AI implementations, and enterprise architecture to ensure seamless integration and scalability of the product. By collaborating closely with stakeholders, they focus on delivering high-quality, user-centered features that improve communication experiences across various industry verticals.

Product Development Team

Software Development Team

Leadership Team

Product Development Team

About

Team members

Other teams at Computer Talk Technology Inc.

Software Development Team

Leadership Team