Jalicia Smith, MHIM, serves as a Referral Manager at Concentra since September 2023, following a role as Referrals Management Coordinator at the same company from October 2020 to September 2021. Previous experience includes positions as a Senior Health Pro Consultant at Alight Solutions from March 2020 to September 2020 and Health Pro Consultant at Compass Professional Health Services from November 2018 to March 2020. Jalicia also worked as a Claims Adjuster at Sedgwick between November 2016 and November 2018, where responsibilities included processing high-level claims related to long-term indemnity. The professional began a career in health information management as a Graduate Assistant in the HIM Department at Texas State University from May 2016 to November 2016, after completing a Master’s degree in Health Information/Medical Records Administration at Texas State University from 2016 to 2019 and a Bachelor's degree from 2012 to 2016.