Bikas S.

Bikas S. is an experienced professional in Workforce Management (WFM) with a current position as Supervisor WFM at Concentrix, beginning in October 2023. Prior to this role, Bikas held the position of Deputy Manager at JindalX from May 2023 to October 2023, where responsibilities included planning, scheduling, forecasting, and real-time management as well as client management. Bikas has a background at Concentrix as WFM Assistant Manager and Lead WFM from August 2019 to May 2023. Additional experience includes serving as a Senior WFM Executive at Intelenet Global Services Private Ltd. and as an MIS Executive at KocharTech. Bikas is pursuing a Master of Business Administration at Chandigarh University and holds a Bachelor of Arts from ISBM University.