Georgi Nikolov is an experienced Account Manager currently at Concentrix since November 2023. Prior to this role, Georgi spent four years at Sutherland, where positions included Sales and Quality Specialist for Deutsche Telekom, focusing on maximizing sales performance and providing excellent customer service, as well as analyzing performance metrics. Georgi's background also includes a role as Customer Service Consultant with German for Amazon, excelling in both Retail and Technical Support and consistently delivering high-quality customer experiences.