IT Infrastructure Manager

IT Infrastructure Manager

The IT Infrastructure Manager oversees the development and execution of the organization’s IT infrastructure strategy, focusing on cloud services, security, and compliance. This role leads the infrastructure team, manages budgets, and drives large-scale projects to support business goals while ensuring system performance and risk management.  The ideal candidate will be able to grow and mature the Infrastructure team and be hands-on in delivering projects and services when needed.

Essential Functions:

Develop, implement, and maintain the organization’s IT infrastructure strategy, ensuring alignment with business objectives. Oversee the planning, design, deployment, and management of critical IT infrastructure components with a focus on cloud services.

Lead and develop the infrastructure team, manage day-to-day operations, and ensure systems perform efficiently, with a strong focus on security, risk management, and compliance.

Drive infrastructure strategy, budget management, and large-scale projects, collaborating with cross-functional teams to support business objectives and ensure the successful execution of IT initiatives.  Partner closely with Security & Compliance teams.

Position Requirements:

• 5-10 years in IT infrastructure, including experience in cloud services management (Azure & Microsoft 365 preferred).
• Bachelor’s degree in information technology, Computer Science, Engineering, or related field.
• Relevant Certifications, such as: Azure Solutions Architect Expert, PMP, Agile Scrum Master, CISSP, CCSP, CISM, ITIL Foundation
• Proven experience in team leadership and managing day-to-day operations.
• Demonstrated expertise in IT infrastructure strategy development, execution, and alignment with business goals.
• Experience with budget management for IT projects and infrastructure.
• Strong background in security, risk management, and compliance processes, including partnering with security teams to ensure organizational integrity.
• In-depth knowledge of cloud computing, networking, server management, virtualization and storage solutions.
• Excellent verbal and written communication skills to collaborate effectively across various teams.
• Strong problem-solving and decision-making abilities to ensure operational continuity and address complex technical challenges.

Compensation Range: up to $150,000. Range can flux dependent on experience, education/training, etc.

Additional employee benefits at Concord Technologies:

• 401K plan w/ 6% company match (vests immediately)
• Flex-Time off + sick time
• 10 company holidays
• Full suite of health benefits (Medical, Dental, Vision)– employee only coverage covered at 100% (no employee cost). For employees + dependents, Concord covers 60% of premiums.
• Voluntary insurance options:
  • Pet insurance
  • Employee Life and AD&D
  • Spousal Life and AD&D
  • Child Life and AD&D
• Paid Parental Leave program
• Free unlimited ORCA card (Seattle area residents)
• Employee Rewards and Recognition through NectarHR
• Unlimited access to Udemy for Business

About Concord Technologies:

Our fax-delivery suite of products allows our clients to exchange millions of patient information, insurance and other documents safely, swiftly and securely every business day. Concord’s use of Artificial Intelligence, analytics, and other cutting-edge technology also analyzes the data being transferred within a fax, then delivers it into the right inboxes and workflows, fundamentally changing how data moves.

More than 2,300 healthcare organizations, financial providers, and companies in other equally document-intensive industries trust Concord to deliver their confidential and sensitive information. We care about our customers, and with a retention rate of more than 98%, it’s clear they love the service and value we provide.

We have been in business since 1996 and growing faster than ever. Our products are getting smarter, our customers are getting bigger, and our user community is exploding. To continue meeting market demand and anticipating our customers’ needs, we are expanding our offerings. That means assembling a world-class team to take us through this next phase of growth. We hope you’d like to join us!

Concord Technologies is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.