Rami Altwam

Rami Altwam is an accomplished Cyber Security Sales Engineer at ConnectWise since October 2022, previously holding the role of L3 IT Support Engineer and Senior Support at Merit Technologies from April 2021 to October 2022. Rami Altwam has extensive experience in IT setup, support, and management for diverse sectors including finance, healthcare, government, manufacturing, and education. Rami Altwam's career began at Cyber Solutions in 2008, progressing through various roles such as L3 IT Support Engineer, where Rami Altwam utilized PSA and RMM software to enhance client services, and L2 IT Support Engineer, where Rami Altwam led the transition of over 100 clients to a remote management model. The foundational skills in IT support were developed at both Anderson School District Five and early roles involving system assembly and troubleshooting.