Rowan Elizabeth Toomey-Smith currently serves as the Learning and Development Officer at COOMBES Group, a newly established position focused on fostering an engaging learning culture. Previously, Rowan held various roles at Majestic Wine from 2013 to 2024, including Retail Training Lead and Sales and Operation Lead, managing a wine warehouse with an annual turnover of £2 million and emphasizing team leadership, customer service, and profit management. Rowan has extensive experience in retail management, having progressed through positions such as Senior Assistant Manager and Trainee Manager. Earlier professional experiences include a cartographer role at Scotia Gas Networks and customer service positions at OSPREY LONDON Graeme Ellisdon Ltd and a Michelin-star restaurant. Rowan holds a Bachelor of Arts in Geography from the University of Portsmouth and has achieved a WSET level 3 with distinction in tasting.
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