Coral empowers customer-facing employees to provide great experiences by removing the cognitive burden of navigating multiple applications. Its powerful workspace unifies desktops, streamlines workflows, and glues multi-vendor technology stacks.   

Deployed on over 98,000 desktops in the world's largest and most sophisticated contact centers, Coral federates communications, CRM, and other applications, bringing together the information and AI assistance agents need to deliver exceptional customer service. It features a unique orchestration technology that enables IT organizations to build customizations, create automations, and roll them out to thousands of employees in days.  

Coral was founded in 2011 by call center veterans passionate about reducing the cognitive load of customer service employees and taking the complexity out of making changes to their desktops. 

Call Center

Enterprise Software

IT Services

Coral

Michael Gulley

Jack H S.

Anna Lee

Nicolas De Kouchkovsky

Kelvin Lynch

Andrew Hunt

The Leadership Team at Coral is responsible for setting the company's strategic direction, guiding product development, and overseeing marketing initiatives. They ensure operational excellence and drive the global delivery of Coral's solutions, all while fostering innovation and maintaining a focus on reducing the cognitive load for customer service employees.

Leadership Team

Product and Marketing

Leadership Team

About

Team members

Other teams at Coral

Product and Marketing