Dawn Dugan

Dawn Dugan is an experienced insurance and claims professional currently serving as a Team Lead at Crawford & Company since March 2023, where responsibilities include examining claims and conducting on-site investigations. Prior to this role, Dugan worked at Erie Insurance Group in a liability position from December 2017 to March 2023 and spent thirteen years at Omni Insurance as a Specialist handling various auto and motorcycle insurance lawsuits. Earlier experience includes a stint as a Legal Claims Processor at AHP Settlement Trust, managing civil lawsuits related to the diet drug "Fen Phen." Dawn Dugan holds a Bachelor of Arts in Criminal Justice/Law Enforcement Administration from Penn State University.