Suzanne Ferguson currently serves as the Head of General Property at Crawford & Company, a position held since June 2011, where a diverse set of roles including Operations Director and Transformational Change Manager has been undertaken. Prior to this, a brief tenure as an ITSM Analyst at NYSE Euronext occurred in 2011, and substantial experience was gained at Aviva from May 2005 to March 2011, including roles as Continuous Improvement Champion and Business Black Belt. Suzanne Ferguson earned a 2:1 MA (Hons) in Business & Finance from Heriot-Watt University between 1997 and 2001.
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