Russell Loudin II

Russell Loudin II is a seasoned professional with extensive experience in vendor management, site operations, and training within the customer service and technology sectors. Currently serving as Vendor Relationship Manager III at Credit One Bank since January 2023, Russell previously held the position of Director of Site Operations at TSD Global and managed client product readiness at Sykes Enterprises, Incorporated, enhancing process efficiencies for Sony Interactive Entertainment. Other notable roles include Site Training & Quality Manager and Learning Specialist at Sitel, where responsibilities encompassed training program development and performance evaluation. Russell's early career included a stint as an Interim Marketing Data Analyst at BluHare Design, focusing on data analysis to support enterprise initiatives. Russell earned a Bachelor of Science degree in Media Arts, Animation, Game Design, and Interactive Programming from The Art Institutes between 2008 and 2010.