Larissa Silva

Larissa Silva is an experienced professional in customer success and customer experience, currently serving as an Analista de Customer Success Pleno at CRMBonus since January 2023. Previously, Larissa held roles in customer success at Grupo Miguelia and Pluris Mídia, and started their career at MUFG as a jovem aprendiz. Additional experience includes working as an Analista de atendimento ao cliente at Diallink, where responsibilities encompassed managing customer service flow, multi-channel support, quality control, and client assistance. Larissa Silva holds a degree in tecnologia em gestão de Recursos Humanos from Universidade Santo Amaro - Unisa, obtained between 2019 and 2021.