Suchitra Jaiswal

Suchitra Jaiswal has over 15 years of experience in customer service management, currently serving as Assistant Customer Service Manager at Tata Croma - Infiniti Retail Ltd since February 2008. In this role, Suchitra has demonstrated expertise in CRM, CIMCSD, and SAP, effectively managing customer interactions with a calm demeanor, even in challenging situations. Prior to this position, Suchitra was a Senior Customer Service Executive at Home Solutions Retail India Ltd, where responsibilities included coordinating with the call center to ensure quality service and aiding in sales performance through superior customer support. Suchitra holds an MBA in Art/Art Studies from Symbiosis Distance Learning and a Bachelor's degree from Deen Dayal Upadhyaya College.