James Lyons

James Lyons is a seasoned IT professional currently serving as a Help Desk Specialist at Cross Insurance since October 2021. Prior to this role, James held various positions at Covenant Health in Tewksbury, MA, including Manager Technical Specialist and Lead Technical Specialist, where responsibilities included overseeing and coordinating the local IT Technical Specialist staff and collaborating with the System Director to establish goals and project objectives. James also has experience as Manager of Desktop Support and as a Systems Engineer at St. Joseph Healthcare, demonstrating a robust background in technical support and management. James holds a diploma from Stearns High School.