George Gordon is an experienced architect specializing in Microsoft Dynamics 365 (D365) solutions, with a focus on Customer Engagement (CE), Field Service, and Finance & Operations (F&O). Currently serving as a D365 CE/Field Service/F&O Architect at CSC ServiceWorks, George has a robust background in designing and configuring D365 modules to align with business needs, collaborating with cross-functional teams for successful deployments. Previous roles include significant contributions at Signature Aviation, Commonwealth of Pennsylvania, and Persistent/Microsoft, among others, where responsibilities spanned requirement gathering, data analysis, pre-sales activities, and training across various business units. George's expertise encompasses managing production support issues, leading client meetings, and developing upgrade plans, demonstrating a comprehensive skill set in advancing and maintaining D365 environments.
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