Alex Dowson

Alex Dowson is the Lead IT Support Engineer at Curriculum Associates since March 2019, where responsibilities include serving as the ServiceNow product owner and implementing IT process improvements while mentoring the IT Support team. Previously, Alex held positions such as Senior Support Systems Engineer and Support Systems Engineer, focusing on user-centric technology rollouts and orchestrating seamless IT experiences. Alex's earlier experience includes roles at The University of Chicago Booth School of Business as a Senior Desktop Support Analyst, Apple as a Genius and Family Room Specialist, and various positions in retail and research. Alex holds a BA with Honors in Political Science from Roosevelt University, along with an Associate of Arts in Communications and a high school diploma.