Dan Lock

Dan Lock is an accomplished professional with extensive experience in process reengineering, automation, and customer success across various industries. Currently serving as Senior Manager of Process Reengineering & Automation at Cuscal Limited, Dan previously held positions including Head of Customer Success & Support at daisee, where Dan significantly improved customer onboarding processes and drove revenue growth. Dan's career includes notable roles at Tyro Payments, where process transformations led to substantial efficiency gains, and SunDoctors Skin Cancer Clinics, where business intelligence tools were implemented. With a strong foundation in management and a Bachelor’s Degree in Geography, Dan combines technical expertise with leadership skills to enhance operational effectiveness and customer satisfaction.