Ilia Iakovlev

Ilia Iakovlev is a seasoned consultant with extensive expertise in Salesforce and cloud solutions, currently serving as a Salesforce & BA Consultant at Customertimes since June 2023. Prior to this role, Ilia held positions at Mary Kay Global, focusing on e-commerce system implementation and support across European markets, and demonstrated successful project coordination in various countries. Experience also includes business system analysis and WMS project support at Danone, IT communications management at BearingPoint for a leading gold mining company, and junior business analysis at Diageo. Early career experience includes supply chain management roles at Leroy Merlin, emphasizing KPI improvement and data manipulation. Academic credentials include a Bachelor's Degree in Business Informatics from MIREA (Russian Technological University).