Charles Coia MBIFM IOSH is an accomplished facilities management professional currently serving as Director of Facilities at Cygnet, overseeing engineering and facilities management for a large healthcare estate. In addition, Charles is an Advisory Board Member for Seren Talent, contributing to a tech startup within the global recruitment market. Previous roles include Group Head of Facilities Management at Orbis Education and Care, where responsibilities encompassed multi-million estate budgets and in-house facility provision, and Regional Facilities Manager positions at City Facilities Management and Servest UK, managing cleaning and maintenance services across multiple retail sites. Earlier experience includes significant roles at Mitie and UK Facility Services, where Charles demonstrated expertise in operational management, client relations, and service provision. Charles holds two Bachelor of Science degrees in Facilities Planning and Management, one from Croesyciliog and another from the University of Reading.