Bunyamin Ciko

Bunyamin Ciko, MA, is an experienced IT professional with a strong background in technical support and consulting. Currently serving as an IT Onsite Technician at D-ploy GmbH since November 2024, Bunyamin is responsible for computer maintenance and user support, utilizing ServiceNow for ticketing. Previous roles include Technical Consulting Engineer and Tech Lead at Cisco, where Bunyamin conducted internal training, supported Webex Events, and collaborated with partners on hardware requests. Prior to that, Bunyamin was a Senior Technical Support Specialist at Webex Events, overseeing bug reporting and serving as a liaison between engineering and support teams. Earlier experience includes providing IT support at Tata Consultancy Services, focusing on hardware and software assistance. Bunyamin holds a Master's Degree in International Relations from Budapest Business University and a Bachelor of Arts in Public Administration from Dokuz Eylul University.