Liliana Andrei has extensive experience in the automotive industry, primarily with Automobile Dacia S.A. since November 2018 as a CUET Qualité Incidentologie Systemes. Prior to this role, Liliana served as a Local Technical Leader from November 2015 to November 2018, focusing on the implementation of metier standards, providing feedback to corporate leaders, and training local development teams. Beginning in September 2008, contributions as a Customer Service Analyst involved documenting client complaints, detecting service incidents, and facilitating rapid responses to customer issues. Previous roles include positions as a Customer Service Analyst and Quality Engineer, emphasizing quality assurance in production processes. Liliana holds a degree in Automotive Engineering from Universitatea din Pitești, earned between 2000 and 2005.