Gregory Villanueva is a skilled Service Desk Coordinator at DAG Tech, overseeing service desk operations and ensuring prompt resolution of customer issues since June 2023. Previously, Gregory served as a Remote Access Tech Ops at Exelon, where responsibilities included managing Virtual Desktop provisioning and optimizing resource usage. Prior experience as a Server at JuRin Japanese Restaurant allowed Gregory to cultivate strong customer relationships and maintain a conducive work environment. Gregory holds a Foundation degree in Information Technology from Year Up, earned in January 2023.
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