Sophie Hansen is an accomplished professional with extensive experience in leadership roles within the financial and customer service sectors. Currently serving as First Vice President and Head of Tax Services and Customer Reporting at Danske Bank since November 2017, Sophie oversees reporting services for 2000 elite wealth customers, successfully leading global teams and achieving high team satisfaction rates. Previous positions include Head of Customer Service Delivery Operations and Operations Manager at Green Tomato Cars, where significant cost-saving initiatives and transformational programs were implemented. As Co-Founder of Jack & Fox and Head of Operations at Ikon M, Sophie demonstrated strong leadership in startup environments, managing substantial budgets and teams while focusing on customer satisfaction and operational efficiency. Educational background includes a Bachelor's degree in International Sales and Marketing from Copenhagen Business Academy.
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