Malgorzata Opalinska

Malgorzata Opalinska is a seasoned professional in customer success and management with extensive experience leading teams across various industries. Currently serving as the Head of Customer Success at Dealavo, Malgorzata also operates a consultancy focused on coaching and improving organizations. Previous roles include Customer Experience Senior Manager at Allegro, Operations Director at Sitel Group, and Head of Customer Service at T-Mobile, where Malgorzata implemented strategic improvements in customer service efficiency. Additional experience includes leadership positions at LOT Polish Airlines and Armatis-LC Polska, along with foundational roles at Netia S.A. Malgorzata holds a Master's degree from Uniwersytet Marii Curie-Skłodowskiej w Lublinie and is pursuing postgraduate studies in tourism and hospitality management at SGH Warsaw School of Economics.