Jonathan Beaudin

Jonathan Beaudin is an experienced bilingual data analyst and digital strategist currently at Dealer.com since February 2021, where responsibilities include managing projects related to website redesigns, social media reactivation, and mentorship for new hires and team members. Prior to this role, Jonathan served as a bilingual technical support specialist at Dealer.com, offering exceptional client support and updating best practices. At Asurion, Jonathan managed technical support procedures and resolved user requests as a bilingual help desk specialist. Experience also includes a position as a shift lead at Global Mentoring Solutions, providing remote desktop support and leading Windows system tasks, and a team leader role at Line One Contact Centres Inc., overseeing documentation, training, and call evaluations. Jonathan holds a Master of Business Administration (MBA) from Université de Moncton, completed in 2006.