Brett McKenica

Brett McKenica is a seasoned professional with a diverse background in business analysis and customer service. Currently serving as a Technology Business Analyst at Delaware North since May 2022, Brett previously held roles as a Business Consultant and Business Analyst at Highmark Blue Cross Blue Shield of Western New York since September 2016. Prior experience includes working as an Operations Analyst at Citigroup Global Markets Inc., where responsibilities involved customer and internal operations support, along with maintaining global account relationships. Additionally, Brett has a rich history in the insurance sector, having worked as a Sales Representative and Claims Adjuster at GEICO and as a Customer Service Representative at Travelers. Brett holds a Master of Business Administration (M.B.A.) from Canisius University, obtained in 2011, and a Bachelor of Science (BS) in Marketing/Marketing Management from the same institution, earned in 2004.