Jane Fitzgerald

Jane Fitzgerald is a seasoned professional with extensive experience in process improvement and customer operations. Currently serving as a Partner at Deloitte New Zealand since January 2012, Jane has held various leadership roles, including Director. Prior to this, Jane worked at Sky as a Senior Process Improvement Analyst from November 2009 to June 2011, where significant transformations were made to enhance the home move customer journey through digital solutions and operational improvements. Earlier career experience includes a role as a Customer Operations Specialist at New Zealand Post from January 2005 to July 2009, focusing on process improvement and customer relationship management. Jane holds a Bachelor of Commerce and a Bachelor of Arts degree in Management and History from The University of Auckland.