Courtney C. Laws

Courtney C. Laws, MBA, currently serves as an Airport Customer Service Agent and Gate Ambassador at Delta Air Lines, where responsibilities include delivering exceptional customer service, assisting with ticketing and baggage check-in, and promoting the Delta American Express Credit Card through the Uplift program. Prior experience includes functioning as a Mobile Notary Signing Agent for Wanderful L.A.W.S. Mobile Notary Services, and holding various project management roles at Citi, where contributions included leading training initiatives and claims integration efforts. Courtney's early career featured internships at PricewaterhouseCoopers LLP and PNC Bank, focusing on financial services and customer relations. Courtney holds an MBA and a Bachelor of Science in Business Administration from Florida Agricultural and Mechanical University.