Erika T. has extensive experience in the aviation and customer service sectors, holding managerial positions across multiple prominent airlines including Delta Air Lines, American Eagle Airlines, Cathay Pacific Airways, and Singapore Airlines. Roles include Manager of Premium Services at Delta Air Lines, Head of LAX Hub Operations at American Eagle Airlines, and Manager of International Operations at Singapore Airlines. Erika has also worked in human resources focusing on diversity and inclusion at Fox Corporation. Erika’s educational background includes studies at UCLA Anderson School of Management and NUS Business School.