Theoplias Benson

Theoplias Benson has extensive experience in customer service and education, currently serving as a Customer Service Representative at Delta Air Lines since March 2022 and as the Owner of Eggroll Guy since May 2020. Previously, Theoplias held positions including Customer Service Representative at United Ground Express and Customer Service Supervisor at Delta Airlines, where responsibilities included mentoring a team of 45 and developing expertise in performance management. Theoplias also has a background as an Education Specialist at Memphis City Schools, providing guidance to students with academic challenges. Additionally, Theoplias worked as a Customer Service and Ground Service Agent at Pinnacle Airlines, coordinating flight schedules and assisting with ticket rebooking. The educational background includes a Master's in Education from Christian Brothers University, a Bachelor's in Political Science from LeMoyne-Owen College, and a Certification in Counseling from Freed-Hardeman University.