Ms. Yancy is currently the Chief Operating Officer (COO) of American Family Insurance, a Fortune 300 corporation with revenues in excess of $12 billion. An experienced executive officer with a proven track record for leverage marketing, consumer insights, innovation, and digital technologies, she was appointed to this role in 2019 and has primary responsibility for growth, product development, and all business and customer success. Ms. Yancy has served in positions of increasing responsibility since 2009, first as director of advertising and media, Chief Marketing Officer and now COO.
Prior to joining American Family, Ms. Yancy gained significant experience in brand, digital, media and emerging technologies during her career, holding executive positions at Burger King, Ford Motor Company and other Fortune 500 corporations. She serves on the board of directors of National Public Radio and the American Property and Casualty Insurance Association. She holds an MBA from the Kellogg School of Business at Northwestern University and a Bachelor of Science degree from the University of Illinois-Urbana.