Mia Carvalho

Mia Carvalho has extensive experience in service management and production leadership, currently serving as Director of Service Management at diconium since October 2019 and previously as Senior Service Manager. Prior roles include Bereichsleiter Produktion at Thinking Objects GmbH, focusing on personnel development and process optimization, and Betriebsleiter at SOLINET GmbH, where responsibilities encompassed operations management, customer support, and financial planning. Mia Carvalho's career began in customer service and sales roles in South Africa, leading to positions of increasing responsibility, including National Customer Service Manager at Medafford Ltd. Educational qualifications include Ausbildereignungsprüfung and Wirtschaftsfachwirt.