Kabyr Denis

Kabyr Denis is a seasoned telecommunications professional with extensive experience in datacenter operations and customer service. Currently serving as a Datacenter Technician at Interxion since March 2020, Kabyr Denis manages 24x7 infrastructure surveillance and executes maintenance tasks in collaboration with the maintenance planning team. Previously, as a Customer Service Engineer, responsibilities included handling customer service requests and ensuring compliance with SLAs and KPIs. Prior roles include Network Quality Engineer at Claro Argentina, where Kabyr Denis conducted coverage analysis and KPI measurement, and SmartCare Technical Director/RF Engineer at Huawei Technologies, responsible for quality assurance and acceptance testing. Early career experiences include roles at Daycohost and Corporación Digitel, focusing on web hosting and O&M internships, respectively. Kabyr Denis holds a degree in Telecommunications Engineering from Universidad José Antonio Páez and a CCNA certification in Networking from Fermin Toro.