Jen Bertrand currently serves as a Board Member for the Digital Services Coalition since September 2023. Jen has extensive experience in program management and product ownership, holding the position of Program Management Lead and Product Owner/Delivery Manager at Flexion Inc. since March 2020. Prior roles include Engineering Program Manager at PayPal from September 2018 to March 2020, Project Manager at RELI Group, Inc. from July 2016 to September 2018, Business Analyst at Edaptive Systems, LLC from April 2015 to July 2016, and QA Analyst at Travelers from December 2011 to April 2015. Jen Bertrand earned a Bachelor of Business Administration (B.B.A.) in Business Administration/Finance from Towson University.