Nicole Pennington

Nicole Pennington currently serves as the Vice President of Customer Success at DigitalEx. Previously, Nicole held several leadership roles, including Chief of Staff to the CEO and Director of Account Management at Adthena, where significant initiatives such as launching a global customer advisory board and achieving 216% upsell growth were implemented. As Vice President of Professional Services at HRMS Solutions, Nicole developed a SaaS practice that generated $950K, enhancing company revenue by 27%. Nicole's experience also includes key positions at Bluewater, Cornerstone OnDemand, and Aprimo, where impactful strategies were executed to drive customer success and profitability. Nicole holds a Master's degree in Technology Commercialization from The University of Texas at Austin and a Bachelor's degree in Management of Information Systems from Texas A&M University.