Ma. Teresa Ambrosio is a seasoned professional with extensive experience in knowledge management and operations within the telecommunications and banking sectors. Currently serving as Manager of Knowledge Management at DITO Telecommunity Corporation since June 2021, Ma. Teresa oversees the company's Knowledge Base tools, ensuring compliance and facilitating communication between stakeholders. Prior roles include serving as Knowledge Management Team Lead at ANZ, where Ma. Teresa led content management for a knowledge-based platform, developed user experience strategies, and managed staff performance. Additionally, experience as a Performance Analyst and Project Office Administrator at ANZ, as well as roles at JPMorgan Chase & Co. as an IT Business Management Analyst and Operations and Admin Coordinator II, showcase a strong background in analytics, project management, and operational support. Ma. Teresa holds a Bachelor of Arts in Mass Communication from Miriam College.