Dina Blackwood

Dina Blackwood Richards is a seasoned technician with extensive experience in IT and education, currently serving as Lead Technician at PrideOne since January 2023, focusing on the retrieval of End-of-Life devices and managed deployment services. Previously, Dina held the position of Field Computer and Peripheral Devices Technician and Consultant at SmartSource Technical Solutions, where responsibilities included Windows administration, POS installations, and training clientele staff. A former Lead Technician at Peak Systems, Inc., Dina coordinated customer support issues and provided assistance to desktop support teams. Additional roles include PC Technician Level 2 at CEVA Logistics, Advanced Technician at Dell, and Apple Certified Repair Technician at CSAT Solutions LP, establishing a strong background in hardware and software deployment, data migration, and troubleshooting. Educational qualifications include a Master of Science in Career and Technical Education and a Bachelor of Business Administration in Business/Computer Studies from the University of Technology, Jamaica, along with specialized computer technology certifications.