The Donor Management and Support team at DKMS US plays a crucial role in overseeing the donor experience, ensuring that individuals interested in donating bone marrow receive the guidance and support they need throughout the donation process. This team coordinates confirmatory typing, manages donor recruitment efforts, and organizes outreach initiatives to expand the donor registry, while also providing assistance and information to donors and their families. Their collaborative efforts directly contribute to increasing the number of successful donations and ultimately saving lives.