John Totzke

John Totzke is an experienced IT support and systems administration professional currently serving as the DFSI IT Support & System Administrator Specialist at Drug Free Sport International since February 2023. Prior experience includes roles as a Desktop Support Technician Level 2 at Kyndryl, where John provided support for over 500 users, and as a Desktop Support Engineer at IBM. Previous positions in desktop support and technical roles were held at VMLY&R, Hemmersbach, and Best Buy, where John developed technical skills in troubleshooting and user support. John’s background also includes significant leadership experience in the U.S. Marine Corps, serving as Senior Enlisted Intelligence Chief and as a Recruiter, where skills in management, training, and operational support were honed. Education includes a Basic Desktop Support Certifications from Centriq's IT Career Program and an Associate's degree in General Studies from Bonozon Healthcare Pvt Ltd.