Madelon van Hees

Madelon van Hees is an experienced professional in product ownership and project leadership, currently serving as a Product Owner for claims software at DSW Zorgverzekeraar since May 2015. With a strong focus on maximizing business value while maintaining quality and sustainability, Madelon has effectively managed backlogs for multiple development teams and led significant changes in software and business processes. Prior experience includes roles at DHL Express Nederland, where communication across departments enhanced customer experience, and various academic positions at Maastricht University, including research and teaching roles in psychology. Madelon holds multiple degrees, including a Master of Science in Health Policy, Economics and Management, and a Master of Science in Mental Health from Maastricht University.