DUMAC is a leading solutions provider connecting point-of-sale software, hardware, and equipment through professional services for the grocery/supermarket and the convenience fuel retail industries. An NCR Platinum Preferred Channel Partner, DUMAC provides connected commerce technology solutions for your store! DUMAC is committed to delivering unsurpassed customer support. We are passionate about helping business leaders drive profits and accelerate growth.

DUMAC's professional services team works with you from the onset to understand and develop sound business and financial cases for proposed commerce technology solutions. We partner with you to provide you with the best fit and to future-proof your technology for growth and deliver complete, customized end-to-end solutions for your store.

DUMAC is committed to delivering unsurpassed customer support. We are passionate about helping business leaders of small mid-sized companies accelerate growth and take their companies to the next level.

As a third-generation, family-owned and operated business, DUMAC has grown since our inception in 1952 and operates from corporate offices in Syracuse, NY with branch offices in Massachusetts and Oklahoma. DUMAC employs 200 team members living in 27 states with over 75% of our team dedicated to customer service and support.

We hold a strong belief that we treat our customers as our partners. Our philosophy is the baseline of our business, as we take a consultative approach to each project and implementation. We strive to treat each of our customers as though you are our only customer to ensure the best outcome, service, and support. We believe in our corporate responsibility and are committed to living our core values.

Web site: www.dumac.com 
Facebook: www.facebook.com/DUMACBusinessSystems | @DUMACBusinessSystems
Twitter: @DUMAC_Tech

Grocery

Retail

DUMAC Business Systems, Inc.

Howard McCarthy

Wayne Green

Rosa Ambroggio-Munetz

Audrey Ragonese

Trevor Hays

Michelle Osborne

Melinda Matthews

Scott Smith

Tyler Monnat

Richard Metzler

Jeremy Lewis

Dave Foster

The Technical Support and Help Desk team at DUMAC Business Systems, Inc. provides expert assistance and troubleshooting for point-of-sale software, hardware, and connected commerce technology solutions tailored to the grocery/supermarket and convenience fuel retail industries. This team is dedicated to ensuring seamless operations for clients by resolving technical issues swiftly, offering remote and on-site support, and maintaining high customer satisfaction through unparalleled service. They play a crucial role in enabling business leaders to drive profitability and growth by providing timely and effective support.

Technical Support and Help Desk

Technical Services

Leadership Team

Technical Support and Help Desk

About

Team members

Other teams at DUMAC Business Systems, Inc.

Technical Services

Leadership Team