Durham Region Transit (DRT) is a integrated transit system operating in Durham Region, Ontario, Canada. 

DRT operates conventional transit service, running over 50 routes spanning Newcastle and Orono to the east, Orillia to the north, and University of Toronto’s Scarborough campus to the west. DRT also operates PULSE, a bus rapid transit service along the Region's main spine, Highway 2. DRT recently began its "On Demand"​ service in north Durham, where service runs only when requested by the customer. On Demand service connects rural residents in Brock, Uxbridge, and Scugog townships, as well as to Orillia and Lindsay.

DRT also offers door-to-door transit service for persons with disabilities.

Government

Transportation

Durham Region Transit

Bill Holmes

David Margiotta

Julie Constance

The Customer Service team at Durham Region Transit plays a crucial role in ensuring a seamless travel experience for passengers. They manage inquiries about routes and schedules, assist with reservations for traditional and specialized services, and coordinate eligibility for accessible transit options. By providing comprehensive support and timely information, they enhance customer satisfaction and promote the use of DRT's diverse transit offerings.

Customer Service

About

Team members

Other teams at Durham Region Transit

Transit Operations

Maintenance and Technical Support