Kate Mazzera

Kate Mazzera currently serves as the Director of Customer Experience at Dutch Pet, Inc., a position held since May 2024. Prior to this role, Kate was the Head of Customer Experience and Retail at Burrow, focusing on global customer experience and operations, including partnerships and logistics, from December 2021 to May 2024. During a tenure at Modsy from November 2017 to December 2021, Kate held the roles of Senior Manager of Marketplace Operations and Merchandise Operations Manager, overseeing functions such as order management and vendor onboarding. Earlier experience includes positions at Serena & Lily as a Design Advisor & Customer Care Specialist and at Decorist as a Design Services & Purchasing Coordinator. Kate began their career as an Office Manager at Renga Brothers Interiors. Educational qualifications include a Bachelor’s Degree in Sociology from UC Santa Barbara and further studies at UC Berkeley Extension.