Ravid Rimon

Ravid Rimon is an experienced Senior Technical Support Specialist at bizibox, where responsibilities include managing complex technical processes, training new employees, implementing systems for business customers, and collaborating with various departments such as R&D and QA. Ravid has a proven track record in problem identification and solution provision, utilizing SQL for technical support. Previously, Ravid served as a Customer Support Specialist at Xplorer, effectively managing multiple systems, providing customer service, and enhancing operational workflows through strategic manual development. Early career experience includes working as an Installation Technician at HP, contributing to a global installation project and overseeing team management and data tracking.