Ana Hinojosa

Ana Hinojosa is a seasoned IT professional with extensive experience in cloud support and technical operations. Currently serving as a Senior Cloud Support Engineer at e-Core since July 2022, Ana previously held the position of IT Senior Manager at Alorica, where management of IT systems across multiple locations in Mexico was a key responsibility. Earlier roles include Senior Technical Support Engineer at OpenMarket, focusing on content documentation and customer case management, as well as Technical Support Engineer and Desktop Support Technician positions at Alorica. Ana holds a Master of Information Technologies and Communications from Universidad Autónoma de Guadalajara and a Bachelor's degree in Computer Engineering from Universidad de Guadalajara.