Faustino Nunez

Faustino Nunez currently serves as the Head of Customer Success at EarlyBird Education, leading the Customer Success team to enhance outcomes for teachers and students in early literacy education. Nunez has extensive experience in EdTech, having held various leadership roles, including Vice President of Customer Success at BookNook, Learning Without Tears, and Nearpod, where significant improvements in customer retention and satisfaction were achieved. Additionally, Nunez is an Advisory Board Member for the Ed-tech Leadership Collective and previously founded FJN Consulting to mentor organizations on Customer Success strategies. Educational background includes dual Bachelor’s degrees in Political Science and Women's Studies from Florida International University.